At Casualfittin.com, we want you to be completely satisfied with your purchase. If you need to return an item, we’ve made the process simple and hassle-free, offering free returns on eligible products. Follow the steps below to easily return your items:

Steps for Returning Items:

  1. Check Return Eligibility:

    • Items must be returned within 30 days of receiving your order.
    • Products should be unworn, unwashed, and in their original condition with all tags and packaging intact.
    • Certain items, such as final sale products, may not be eligible for returns. Please refer to our Return Policy for full details.

  2. Initiate Your Return:

    • Visit our Returns Portal by logging into your Casualfittin.com account.
    • Select the items you wish to return and fill out the return form.
    • If you are a guest, simply enter your order number and email address to begin the return process.

  3. Print Your Free Return Label:

    • After submitting the return request, you’ll receive a free return shipping label.
    • Print the label and securely attach it to your return package.

  4. Package Your Return:

    • Carefully place the items you’re returning back in the original packaging (if possible).
    • Make sure the items are in new, unused condition, and include the original packing slip or receipt if available.

  5. Ship Your Return:

    • Drop off your return package at the designated shipping carrier (as indicated on your return label).
    • Return shipping is free, and tracking information will be provided for peace of mind.

  6. Refund Process:

    • Once we receive your returned items, we will process your refund within 5-10 business days.
    • The refund will be issued to the original payment method.

Important Notes:

  • Free Return Eligibility: Free returns apply to U.S. orders. If you’re returning from outside the U.S., please refer to our international return instructions.
  • Exchanges: If you need a different size or color, we recommend placing a new order while returning the original item for a refund.
  • Non-Returnable Items: Items marked as “final sale” or “non-returnable” cannot be refunded or exchanged.

If you have any questions or need assistance with the return process, feel free to contact our customer support team at [email protected]. We’re here to help!

Thank you for shopping with us!

Casualfittin.com – Style Made Easy.